This privacy policy is for Tech4Good South West CIC and the website tech4goodsw.org.uk.  It applies to all users of this website and members of the Tech4Good South West network.  This website is managed by Tech4Good South West CIC, company number 15411048 of 2 Beech View, Bath BA2 6DX.

In this notice we explain how we processes, store and protects user data.

What information do we collect from you?

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Signing up to our newsletter or submitting a request via our contact form

• Contacting us directly via email

• Becoming a member of our network

• Joining our Tech4Good South West LinkedIn group

• Following us on social media

• Joining in-person or online events

We use the information that you have given us in order to manage and communicate with our members and wider community.

Contacting Tech4Good South West

Personal identifiers, contacts and characteristics including name and contact details are captured if you contact us.

Information about event attendees

We run both in person and online events.  For each event we will have a sign up process managed via Eventbrite.  We may use different online sign up platforms depending on the type of event, for each event we will make it clear what personal data we need to collect and how it will be stored.

Newsletter subscription

If you subscribe via our newsletter sign up form, we collect your email address only. This information is captured via squarespace.com. Squarespace.com host our website and manage our email campaigns.

Who might we share your information with?

We will not share your name or email address with anyone unless we have asked for your permission to do so.  For example you may contact us with a question which leads us to suggest we connect you with a person or organisation in our network, in this circumstance we would ask your permission first before sharing your information.

How long do we keep hold of your information?

Your information is securely stored. As Tech4Good South West is a network of active participants once you have shared your data we will keep it for the duration of the Tech4Good South West initiative.  If you would like us to remove your data you can request that we do so by contacting: hello@tech4goodsouthwest.org

How can I access the information you hold about me?

To access the information we hold about you please get in touch: hello@tech4goodsouthwest.org

Information about website visitors

We collect information from our website visitors through our Squarespace analytics which is anonymous, meaning you cannot be personally identified from this data.

This information includes:

• The type of web browser you use

• Your language preference

• Referral information - this means information about which site you came from when you visited our site.

• The date of your visit

• How long you spent on the site

• Which pages you visited

We may aggregate some of the information we collect on our website visitors and event attendees to track and understand how people are interacting with us.  This enables us to focus on content which our users find engaging and make necessary updates if we find parts of our approach are difficult or challenging for users.

We use this aggregated data internally and we may share it with third parties (ie. other people or organisations supporting the network) to inform our branding, marketing or website approach.  This information does not include any personal or sensitive data.

Cookies

What are cookies?

A cookie is a string of information that a website stores about a website visitors computer.  When a user visits our website if the cookies are enabled their computer browser provides information to the website tech4goodsouthwest.org    

Why do we collect information from cookies?

We use cookies to track how visitors use our website and what their preferences our to improve how our users engage with our site.

Our website is built using Squarespace platform. We use Squarespace analytics feature to track visitor usage. This does not store, save or collect personal information.

How can you disable cookies?

If you do not want to share information via cookies you can change the use of cookies on your computer or device.  You will need to access your web browser security settings to block cookies.

Links to other websites and resources 

We endeavour to use external website links which are safe and secure however we advise you access these links with caution as we are not responsible for the quality of external links.  Therefore you access these links at your own risk. These links may be to other websites or online resources which are relevant to our content.

Social media platforms 

We will never ask for personal or sensitive information via our social media channels.  We recommend that if you wish to discuss a matter which is personal or sensitive you communicate via email or phone.

We may retweet interesting or relevant tweets from your Twitter feed but we will not intentionally retweet offensive tweets or tweets containing sensitive or personal data.  

Sometimes we may tweet links to other websites and resources via our twitter feed.  Often we use shortened links which start like this: loom.ly/…  We advise you access these links with caution as we are not responsible for the quality of external links.  Therefore you access these links at your own risk. These links may be to other websites or online resources which are relevant to our content.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@tech4goodsouthwest.org if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert your organisation’s contact details for data protection queries].

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 28 January 2024.